Play Responsibly, Enjoy Safely
cbjai believes that entertainment should always be safe and within limits. Our tools — including deposit limits, time-outs, and self-exclusion — help you stay aware and in control.
cbjai's Responsible Gaming Policy
At cbjai, we believe that online casino and betting is purely a form of entertainment — not a guaranteed way to earn money. To ensure every player's experience is enjoyable and safe, we actively maintain several tools and policies.
Gambling can sometimes become an addiction. cbjai wants you to be able to recognise the signs early and take the necessary steps. Our support team is with you 24/7 — in both Bengali and English.
Before registering or logging in to the cbjai platform, please make sure you are at least 21 years old. Allowing minors to play is entirely against our policy.
Remember: Gambling is a form of entertainment. Do not place more bets to try to recover money you have lost. Set a fixed budget for each session and stick to it.
Warning: Gambling is not a source of income. If you feel you are losing control over your play, please contact our support team immediately.
For support: Contact us via live chat or email: [email protected]
Tools to Keep You In Control
cbjai provides several effective tools to help you manage your own gambling habits. Use them and stay safe.
Set Deposit Limits
Set a maximum cap on your daily, weekly, or monthly deposits. No funds beyond this limit can be deposited, which helps you maintain your budget.
Time-Out Feature
If you feel you need a break, temporarily close your account for a set period — from 24 hours up to a few weeks. During the time-out, logging in or placing bets will not be possible.
Self-Exclusion
If you feel gambling is becoming a problem, activate long-term self-exclusion. Once this step is taken, your account will be completely inactive until the set period ends.
Session Alerts
After you have been playing for a certain amount of time, cbjai will automatically remind you how long you have been playing. This helps prevent spending too much time on the platform.
Bet Limit Controls
Decide in advance the maximum amount you will wager in a session. cbjai remembers the limit you have set and alerts you when needed.
24/7 Expert Support
Contact cbjai via live chat or email at [email protected] at any time. Our team is ready to help in both Bengali and English.
Recognise the Signs of Problem Gambling
If the answer to any of the questions below is "yes", it is time to seek help. cbjai will be by your side.
- Are you placing increasingly larger bets to try to recover money you have lost?
- Are you unable to stop gambling even when you try?
- Is gambling causing problems with your family, friends, or work?
- Are you using money meant for household or essential expenses to gamble?
- Are you hiding your gambling from family or friends?
- Do you feel restless or anxious when you are not able to gamble?
- Are you taking on debt or selling assets to fund your gambling?
The Golden Rules of Safe Play
Follow these core principles when playing at cbjai:
- Only play with money whose loss will not affect your daily life.
- Set a time and money limit before each session and stick to it.
- Treat gambling as entertainment, not as a source of income.
- Do not place bets while drinking alcohol or under emotional stress.
- Take regular breaks and spend time with family or friends.
- Never chase losses by placing more bets to try to win back money you have lost.
- Do not allow minors to use your account.
21+ Age Limit & Minor Protection
cbjai strictly prohibits its services for anyone under 21. Age verification is mandatory at registration, and we may request additional identity documents in suspicious cases.
If children or minors have access to your device, always use a strong password on your cbjai account and log out after use. Keeping minors safe from online gambling is a responsibility we all share.
You can use internet filtering software to fully prevent minors from accessing sites of this kind. Contact our support team for more information on this.
Age Verification
Under cbjai's rules, only players aged 21 or above may open an account and place bets.
- Age verification is mandatory at registration
- Identity documents are verified in suspicious cases
- Accounts are closed immediately for any violation
Details on Self-Exclusion & Deposit Limits
How does self-exclusion work?
When self-exclusion is activated, your cbjai account becomes temporarily or long-term inactive. During this period:
- Logging in will not be possible
- No deposits or bets will be accepted
- Promotional emails from cbjai will be paused
- It cannot be cancelled before the period ends
To activate self-exclusion, email [email protected].
How do I set a deposit limit?
You can go to your cbjai account settings to set a daily, weekly, or monthly deposit limit. Please note:
- Lowering a limit takes effect immediately
- Increasing a limit requires a 24-hour wait
- The minimum deposit amount is ৳500 (for all methods)
- Changes can also be made through the support team
Contact us via live chat or email for assistance.
Important: If you feel that gambling is having a negative impact on your life or your family's life, do not delay — contact the cbjai support team. Our trained team will help you take the right steps.
Support & Contact
Live Chat
cbjai's live chat is active 24 hours a day, 7 days a week. Speak to us in Bengali or English — whichever you prefer.
Connect via the live chat widget on the cbjai website.
Email Support
Write to us by email for any responsible gambling requests or questions. We aim to respond promptly.
Privacy Guaranteed
All your communications regarding responsible gambling are completely confidential. Your information is protected with SSL encryption.
Your identity and details will remain secure.
Common Questions About Responsible Gaming
Enjoy Safely, Play Responsibly
Enjoy what cbjai has to offer — cricket, slots, casino and more — all within your limits. Check the FAQ to learn more.